Patient Disclaimer
Last updated: 11 July 2026Please read this disclaimer carefully before using the telemedicine services provided by Trabet Al-Rayya Medical Company.
1General Information
The information and healthcare services provided through our telemedicine platform are intended for general medical consultation and follow-up care where clinically appropriate.
2No Emergency Services
Our telemedicine services are not intended for medical emergencies.
If you are experiencing a medical emergency, please contact your local emergency services or visit the nearest emergency department immediately.
3Clinical Suitability
Not every medical condition can be assessed or treated through telemedicine.
The healthcare professional may recommend an in-person examination, additional investigations, or referral to another healthcare provider whenever clinically appropriate.
4Technical Limitations
Telemedicine consultations rely on internet connectivity and technology.
Technical interruptions or connectivity issues may affect the quality or continuity of the consultation.
5Patient Responsibility
Patients remain responsible for:
- Providing accurate information.
- Following medical advice.
- Seeking emergency care when required.
- Attending recommended in-person consultations where necessary.
6Third-Party Services
Certain services, including online payments and telemedicine platform functionality, may rely on trusted third-party providers.
7Acceptance
By using our website or telemedicine services, you acknowledge that you have read, understood, and accepted this Patient Disclaimer.
Contact Us
If you have any questions regarding this Patient Disclaimer, please contact us.
Contact Us