Patient Consent
Last updated: 11 July 2026Before using our telemedicine services, please read this Patient Consent carefully. By proceeding with an online consultation, you acknowledge and agree to the following.
1Consent to Telemedicine
I understand that I will receive healthcare services through an online telemedicine consultation instead of an in-person visit where clinically appropriate.
2Understanding Telemedicine
I understand that telemedicine involves the use of secure communication technology to connect with a qualified healthcare professional remotely.
I understand that telemedicine may not be appropriate for every medical condition.
3Benefits
I understand that telemedicine may provide:
- Convenient access to healthcare.
- Reduced travel time.
- Faster access to healthcare professionals.
- Improved access to follow-up care.
4Limitations
I understand that:
- Certain medical conditions may require a physical examination.
- Technical issues may affect the consultation.
- The healthcare professional may recommend an in-person consultation or emergency care if clinically appropriate.
5Privacy & Confidentiality
I understand that my personal and medical information will be handled in accordance with our Privacy Policy and applicable laws of the Kingdom of Saudi Arabia.
6Patient Responsibilities
I agree to:
- Provide complete and accurate information.
- Participate in the consultation from a suitable private location whenever possible.
- Follow the advice provided by the healthcare professional.
- Use the platform responsibly.
7Consent
By proceeding with a telemedicine consultation, I confirm that:
- I have read this Patient Consent.
- I understand the information provided.
- I voluntarily consent to receive telemedicine services.
Contact Us
If you have any questions regarding this Patient Consent, please contact us.
Contact Us